Specialized Training in Operations, Governance & Procurement

We build competencies, and change practice

مِصْقَلَة — نبني الجدارات، ونغيّر الممارسة

Specialized training in operations research and industrial engineering, improvement and quality methodologies, contracts and procurement, governance, risk and compliance, and development project management, impact measurement and non-profit organizations. A program that ends when the room empties is an expense, not an investment — so the work begins with an evidence-based gap analysis, the content is built on the organization's own case and data, and follow-up continues until the practice settles.

Services

Each service lists practical applications, by the kind of work it is carried out in. Services are taken singly, or combined into one scope, depending on the size of the case.

01

Operations research and decision support

Quantitative modeling, trade-offs between alternatives and scenario analysis, framed for non-specialists.

Practical applications

  • Introductory program in operations research for non-specialists
  • Modeling workshop on the organization's own data
  • Advanced track in linear and integer programming
  • Training on solver and analysis tools
  • Trade-off exercise on real alternatives
02

Industrial engineering and process improvement

Work study, performance measurement, bottleneck analysis and workflow redesign.

Practical applications

  • Work study and time-and-motion measurement
  • Value stream maps for the target process
  • Bottleneck and production capacity analysis
  • Applied improvement project inside the organization
  • Operational performance measurement and indicators
03

Improvement and quality methodologies

Six Sigma and DMAIC · Lean manufacturing and management · value engineering · Kaizen.

Practical applications

  • Six Sigma Yellow Belt
  • Green Belt and a DMAIC project
  • Kaizen workshop for rapid improvement
  • Value engineering: function versus cost
  • The seven quality tools, applied
04

Contracts and procurement

The Government Tenders and Procurement Law, preparing the tender document and evaluation criteria, negotiation and contract management.

Practical applications

  • The Government Tenders and Procurement Law
  • Preparing the tender document and bid papers
  • Qualification criteria and bid evaluation
  • Negotiation and contract conclusion
  • Contract management and claims and delay analysis
05

Planning, scheduling and project management

Building schedules, allocating resources, tracking performance and analyzing variances.

Practical applications

  • Project management fundamentals per the PMI methodology
  • Scheduling and critical path analysis
  • Scope management and change orders
  • Performance reporting and variance analysis
  • Project closeout and lessons-learned documentation
06

Supply chains and logistics

Demand and inventory planning, distribution networks and performance indicators.

Practical applications

  • Demand planning and forecasting
  • Inventory management and safety stock levels
  • Distribution, transport and delivery routes
  • Supply chain performance indicators
  • Supply chain resilience and disruption management
07

Applied statistics and data analysis

Statistical tools for decision-making using SPSS, Minitab and R.

Practical applications

  • Statistical analysis using SPSS
  • Statistical quality control with Minitab
  • Data analysis using R
  • Design of experiments and hypothesis testing
  • Presenting data for decision-making
08

Governance and compliance

Governance frameworks and structures, board and committee charters, and the compliance and delegation system.

Practical applications

  • Building the governance framework and its structures
  • Board and committee regulations and charters
  • Conflict of interest and disclosure
  • Internal control and the authority matrix
  • Compliance readiness before the supervising authority
09

Risk management and business continuity

The risk register and its assessment, response and recovery plans, and continuity of critical services.

Practical applications

  • Building and assessing the risk register
  • Business impact analysis and identification of critical services
  • Preparing continuity and recovery plans
  • Simulation exercises and plan testing
  • Tracking treatments and risk indicators
10

Project and development project management

The project life cycle, and development projects tied to impact before donors.

Practical applications

  • The development project life cycle
  • The logical framework and intervention design
  • Preparing proposals for donors
  • Monitoring and evaluation during delivery
  • Completion and accountability reporting
11

Impact measurement

Designing impact indicators and a theory of change, and separating the activity delivered from the change that occurred.

Practical applications

  • Building a theory of change
  • Designing impact indicators and measurement instruments
  • Field data collection and analysis
  • Preparing the impact report
  • Separating activity, output and impact
12

Non-profit organization management

Governance, operations, impact measurement and financial sustainability in the non-profit sector.

Practical applications

  • Non-profit governance
  • Financial sustainability and revenue diversification
  • Volunteer and program management
  • Reporting to regulators and donors
  • Measuring the impact of community programs
13

Needs analysis and competency framework design

Identifying the skills gap from evidence and designing a competency framework for the target roles.

Practical applications

  • Evidence-based training needs survey
  • Building a competency framework for the target roles
  • Readiness and proficiency assessment
  • Individual development plans
  • Measuring transfer of impact at 30, 60 and 90 days

Course catalogue

Programs delivered in-house, with exercises built on the organization's own data and real cases.

ProgramDomain
Decisions in numbersOperations research for non-specialists
Mathematical modeling for operational decisionsLinear and integer programming and sensitivity analysis
Smart schedulingProject and resource scheduling and critical path analysis
Read demand before it surprises youCapacity and demand studies
Engineering efficiencyProcess improvement and waste elimination
The DMAIC methodologySix Sigma applied to the organization's cases
Lean management and manufacturingLean: value stream mapping and waste reduction
Value engineeringValue Engineering: function versus cost
Work study and performance measurementIndustrial engineering: time, motion and production capacity
Shorter processes, clearer impactProcess engineering and management
From tender to awardThe Government Tenders and Procurement Law
The tender document and evaluation criteriaPreparing bid papers and evaluating offers
Negotiation and contract managementFrom signature to closeout
Claims and delay analysisThe critical path and contractual liability
Delivery on time and on budgetProject management
Resilience under pressureRisk management and business continuity
Applied statistics for decision-makingSPSS · Minitab · R
From problem to requirementsBusiness analysis
Governance in practiceBuilding governance frameworks and board and committee charters
Compliance and delegationsThe compliance, authority and internal control system
Before it happensEnterprise risk management and the risk register
From idea to measurable impactDevelopment project management
What actually changed?Impact measurement and the theory of change
Non-profit organization managementGovernance, operations and financial sustainability
The content is delivered by a practitioner in the field, not a courseware reader.
Misqala — Specialized Training in Operations, Governance & Procurement

Method

A

Measure

Identify the gap from evidence, not impression.

B

Enable

Application to the organization's own cases and data.

C

Embed

Follow-up after the program until the practice settles.

Why this practice

A valid professional license

The professional trainer license from the Education & Training Evaluation Commission — a requirement in many government contracts.

Specialization, not generalities

The programs are in operations research, industrial engineering, quality, procurement, governance and impact measurement — not in general soft skills.

A practising trainer

Whoever trains on modeling builds models; whoever trains on bid evaluation chaired the bid examination committee. The supply chain and scheduling programs are built on live advisory cases, not textbook examples.

About

Dr. Naif bin Ghazi AlMuhawas
Dr. Naif bin Ghazi AlMuhawas
Dr. Naif bin Ghazi AlMuhawas
Certified Trainer

Holder of the professional trainer license from the Education & Training Evaluation Commission and a certified trainer of the International Board of Certified Trainers IBCT, a Six Sigma Black Belt, a Lean Manufacturing Green Belt and a certified value engineering specialist, with experience designing and delivering more than 14 university and professional courses.

Academic qualifications

  • Doctor of Engineering — Industrial Engineering, Operations Research · Lamar University, USA (2014)
  • Master of Engineering Management — Lamar University, USA (2013)
  • Executive MBA — King Abdulaziz University (2007)

Relevant credentials

  • Consultant Engineer — Saudi Council of Engineers, Consultant classification (8771)
  • Professional Trainer License — Education & Training Evaluation Commission
  • Certified Trainer — International Board of Certified Trainers (IBCT) IBCT (2852)
  • Six Sigma Black Belt · Lean Manufacturing Green Belt
  • Associate Value Specialist (ASV) — member of SAVE International
  • Certified Academic Quality Reviewer — University of Hail
  • GRC Officer (AGRC)
  • Change Management Professional

Relevant experience

  • Business consultant — Supply chains, operations and strategic planning, across the public, private and non-profit sectors
  • Designed and delivered more than 14 courses — supply chains, operations management, project management, procurement, risk management, negotiation, applied statistics
  • Assistant Professor of Operations Research & Supply Chain Management — University of Hail (since 2016)
  • Director, Executive Master of Non-Profit Organization Management — University of Hail (since 2023): curriculum and assessment framework design, non-profit governance and impact measurement
  • Dean, College of Business Administration — University of Hail (2017–2019): curriculum redesign and alignment with sector standards
  • Led academic accreditation files — competency frameworks, performance indicators and continuous improvement plans

Let's start with your question

Dr. Naif bin Ghazi AlMuhawas
+966 50 516 8423
info@misqala.com
Serving clients wherever they are

An independent professional practice operating under a Saudi freelance work certificate, eligible to contract with government entities under the Government Tenders and Procurement Law.